If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or contact us.

To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.

You can update your email address on the My Account page.

To report an error or problem with the site, you can contact us here.

If you are having problems while uploading photos to your photo albums first check that it is a compatible file type. Photo albums accept jpg, gif, jpeg and png files. Make sure you are patient with the photo uploader, larger file sizes may take longer to upload. If the file is over 2000kB, resize the file to make it smaller and try uploading again. If you are still having problems send us a detailed description of the error including your operating system and browser, the URL to the error page or a screenshot of the error to jaimie@horsesknowthewayhome.com

To insert a youtube video into a forum post you will need to copy the embed code from youtube, and then click the “Source” button in the “post reply” editor. Paste your embed code in, and then click the “Source” button again to preview your message in the editor box again. When you post your reply, your youtube video should be embedded into the forum.

If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.

You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.

If you are absolutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable!

Absolutely. We do not share any personally identifying information about you to any third party.

You can make your profile private by visiting the Account Privacy page.

You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.